A Tale of Five Cities: What Makes a Great Downtown?

In the "post-pandemic" era, migration trends have stabilized, but the mass relocation of millions has deeply impacted the financial and cultural landscapes of major U.S. cities. In this report, we’ll go in-depth on the health of New York, Chicago, Dallas, San Francisco, and Los Angeles — five cities with a combined estimated population of nearly 17 million.

A Tale of Five Cities: What Makes a Great Downtown?

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Are cities meeting residents’ expectations?

Residents show mixed feelings about city changes since 2020, but overall, people view downtown positively, focusing on affordability, safety, and convenience. While 55% consider their city affordable and 66% feel safe, 84% appreciate easy access to essentials. However, San Francisco stands out, with less than half finding it affordable or feeling safe, and it ranks lower in community sense and convenience compared to New York, Chicago, Dallas, and Los Angeles. Residents in San Francisco also face more challenges accessing daily needs.

For an in-depth examination of the data driving this study, as well as key findings from five U.S. cities, download our guide to gain deeper insights.

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